Will I receive a physical copy of my artwork?
No, we design your custom artwork and send you a high resolution copy of it. You can then take it to your local printers or even print as many copies you want at home.
How long will my order take?
With every order being custom we need to ensure we do the best possible job, with this in mind the process is usually 3-5 working days. Although this can increase during busy periods. If we are seeing a delay, you will be informed immediately by email.
Can I use more than 1 photograph?
Of course! Our favourite projects are the ones that we create a single portrait from multiple photo's.
Don't worry if the portrait you want doesn't exist in photo form, just upload the images you have along with any other requirements and we will create a custom portrait for you.
Can I add props to my artwork?
Yes, we find a lot of customers add things such as headphones and DJ Decks to their prints. If you have an image of the prop you want, we can add it to your custom design at no extra charge. Just make sure you upload that extra image when you are in your shopping cart.
What files type will I receive?
You will receive a high resolution PDF file that is print ready.
Do you do discounts?
We have a lifetime customer discount - if you order once, you will receive 20% thereafter for life!
We also run seasonal promotions so keep an eye out or sign up to our newsletter for more info on when discounts drop.
Can I have a refund?
We work with our customers to ensure they are completely happy with our designs we are confident that you wouldn't want a refund.
However, if for whatever reason you don't want to go ahead with the order we will refund you in full.
Please note: Once you have agreed to the design proof and the design process has begun, we cannot offer you a refund.